Shipping & Delivery Policy

Last updated: January 31, 2026

1. Digital Delivery

Poko Stories is a digital platform. All our content is delivered electronically and accessed through our Progressive Web App (PWA). There are no physical products to ship.

2. Instant Access

Upon successful subscription purchase or account creation:

  • Immediate Access: Premium features are activated instantly upon successful payment confirmation
  • Email Confirmation: You will receive a confirmation email with your subscription details within minutes
  • Multi-Device Access: Access your content on any device by logging into your account

3. Content Availability

Our content is available 24/7, subject to:

  • Scheduled maintenance windows (announced in advance)
  • Your internet connectivity
  • Device compatibility requirements

4. Offline Access

Premium subscribers can download stories for offline reading:

  • Downloads are available through our PWA on supported devices
  • Offline content syncs automatically when you reconnect
  • Downloaded content requires periodic online verification

5. Service Regions

Poko Stories is available worldwide. However:

  • Pricing may vary by region
  • Payment methods available may differ by country
  • Content is primarily available in English

6. Technical Requirements

To access Poko Stories, you need:

  • A modern web browser (Chrome, Safari, Firefox, Edge)
  • Stable internet connection for streaming content
  • JavaScript enabled in your browser

7. Contact Us

If you experience any issues accessing your content, please contact us at support@pokostories.app